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IEM recognizes that law enforcement agencies need modern technology for records management to simplify and automate workflows and provide better situational awareness to decision-makers at every level of an organization.

IEM’s tailored case management system, CMS.IQ™, represents a digital transformation for law enforcement agencies by providing comprehensive capabilities for records and case management in modern police departments, giving them access to an affordable, flexible, and highly customizable case management solution that easily integrates with their existing data infrastructure.

CMS.IQ™ was designed for the law enforcement community by IEM’s team of law enforcement subject matter experts and senior software developers, who collaborated with police departments and investigative agencies to design a platform and suite of applications that alleviate common concerns and headaches with existing case management.

CMS.IQ™ Key Features
- End-to-end case management
- Rapidly deployable
- Scalable and secure cloud infrastructure
- CJIS compliant platform
- Easy integrations to CAD, databases, and third-party solutions
- Mobile and offline capabilities
- Customized dashboards, including:
  
  Heatmap analysis
  
  Incident analysis
  
  Community insights
  
  Administrative reports and metrics
- Interface with other systems:
  
  AWS S3 for document storage
  
  Salesforce
  
  Microsoft Dynamics
  
  Oracle
  
  SharePoint
- Full audit capabilities
- Tailored reporting features
Comprehensive by Design
CMS.IQ™ equips departments to rapidly build and launch tailored end-to-end applications for functions such as:
- Investigative case management,
- Warrants and arrests,
- Automated reporting, and
- Real-time reporting.
All these applications can be deployed at the speed of the mission, freeing agencies from the costs of time and funding associated with traditional platforms.

CMS.IQ™ is designed as an end-to-end solution built on a robust data fabric with “smart” approaches to leveraging data and information for cross-functional purposes for agencies of all sizes. The tool emphasizes simplifying and streamlining routine administrative functions in a department or agency.
Cost Effective Software Management

CMS.IQ™ does not require agencies to pay for features they don’t need, only what they want. Our speed of delivery—leveraging the strengths of the Appian platform—means new applications can be rapidly designed, developed and deployed within CMS.IQ™ without costly customization and modification fees.

In addition, agencies have the option to learn how to design and deploy applications on their own, adding an in-house capability that’s driven by system users.

What can CMS.IQ™ do for your agency?

End-to-End Investigative Case Management

At the core of CMS.IQ is a technologically advanced case management system that leverages data for multiple uses and applications, and uses smart tools to auto-generate documents from data in the system.

Seamless Third-Party Integration

CMS.IQ is designed to integrate third-party applications and legacy systems for rapid delivery without the need for extensive modifications or data conversion processes.

Cross-Functional Data Utilization

Data in the system is converted to “smart” functionalities that enable agencies to cross reference and utilize their data in a variety of ways, adapting to needs or changing priorities in a matter of hours or days.

Mobile and Offline
Capability

Officers and their supervisors always have access to CMS.IQ with industry-leading capabilities for accessing the system and summoning dashboards across devices and in remote locations.

Enhanced Situational
Awareness

Decision-makers need to know what’s happening in their jurisdiction and can leverage data and information in CMS.IQ for customized data visualization, tailored dashboarding, and criminal intelligence analysis.

Interested in working with IEM? Contact Us.

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