Privacy Policy / Terms of Use Agreement

Thank you for visiting the IEM Web site. Please review this Privacy Policy and Terms of Use Agreement to assist you in making informed decisions when you use our site. The IEM Web site is provided for informational purposes only. By using the IEM Web site you accept these Terms of Use and acknowledge that you agree to abide by the policies and conditions sent forth by these Terms of Use. Please do not access the IEM Web site if you do not agree with these Terms.

Your Privacy Is Important to Us

Our Privacy Policy is simple— we collect no personally identifiable information about you when you visit the IEM Web site unless you choose to provide that information. This Privacy Policy does not describe information collection practices on other sites, including those linked to or from the IEM Web site.

Information We Collect

When you visit the IEM Web site you may provide us with two types of information:

1. Personal Information You Choose to Provide

When You Submit an Online Form: You provide us information about yourself, your company or organization, and your purpose for contacting us when you submit an online form requesting information or assistance from IEM.

When You Email Employment Information: You can apply for employment at IEM via email by attaching resumes and other employment-related documents.

2. Web Site Use Information

Similar to other business Web sites, the IEM Web site utilizes a standard technology called “cookies” and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. This collective data contains no personally identifiable information.

How We Use the Information That You Provide to Us

IEM does not sell, rent, or trade personal information you provide us through this Web site unless such disclosure is necessary or advisable to (a) protect the rights, safety, or property of IEM or others or (b) conform to legal or regulatory requirements. If you choose to use email to contact IEM via our online forms or specific email address, we may retain the content of your email messages and attachments together with your email address and our responses.

How We Use Information We Collect from Cookies

As you use our Web site, the site uses its cookies to differentiate you from other users. Cookies, in conjunction with our Web server’s log files, allow us to calculate the aggregate number of people visiting our Web site and which parts of the site are most popular. This helps us gather feedback in order to constantly improve our Web site and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.

How We Protect Your Information

Email is not a secure medium of communication. IEM discourages sending any information that you consider to be confidential or proprietary via email. Any such information supplied through the Web site will be deemed non-confidential.

Other Web Sites Linked to Our Web Site

IEM is not responsible for the practices employed by Web sites linked to or from the IEM Web site nor the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.

Please remember that when you use a link to go from the IEM Web site to another Web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Web site, including Web sites which have a link on our Web site, is subject to that Web site’s own rules and policies. Please read over those rules and policies before proceeding.

Children’s Online Privacy Protection

IEM is committed to protecting children’s privacy online. Our Web site is not intentionally designed for or directed at children. In accordance with the Children’s Online Privacy Protection Act of 1998 (COPPA), IEM will not intentionally collect or maintain information about anyone under 13 years of age.

Intellectual Property

All information on this Web site—including without limitation all design, text, images, news releases, and other documents—is subject to copyright protection under United States and other copyright laws and is owned by IEM or used under license from the copyright owner. Permission is granted to view and print materials for non-commercial purpose of viewing, reading, and retaining for reference. Any other copying, distribution, retransmission, or modification of information or materials on this Web site, whether in electronic or hard copy form, without express prior written permission of IEM, is prohibited.

IEM’s registered marks, trademarks, logos, taglines, and images used on this site are the property of IEM and may not be used without expressed written permission from IEM. Other product or company names may be the trademarks or service marks of their respective owners.

Linking to the IEM Web Site

All links to the IEM Web site must be approved in writing by IEM. All IEM-approved links must point to and, when activated by a user, display that page full-screen in a fully operable and navigable browser window and not within a “frame” on the linked Web site. IEM reserves the right to revoke this consent to link at any time at our sole discretion.

Links to Third Party Web Sites

The IEM Web site may include links to Web sites operated by other entities. Visiting these third party Web sites will be done at your own risk. IEM has no control over such sites and is not responsible for the privacy, accuracy, legality, or any other aspect of their content or operability.


IEM strives to maintain updated and accurate content on our Web site. However, all material is presented “as is,” without any representation or warranty, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement of intellectual property in connection with this Web site and its content. IEM does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement, or other information displayed or distributed through the Web site.

Neither IEM nor any party involved in creating, producing or delivering this Web site shall be liable for any damages, including, without limitation, direct, incidental, consequential, indirect, or punitive damages arising out of access to, use of, or inability to use this Web site, or any errors or omissions in content. This limitation applies to damages to, including viruses that infect, your computer equipment.

Limitation of Liability

In no event shall IEM be liable to any party for any direct, indirect, special, consequential or other damages (including without limitation, damages for lost profits, lost data, or business interruption) that are related to the use of, or the inability to use the Web site, the content, materials, and functions of the Web site, even if IEM has been expressly advised of the possibility of such damages.


You agree to indemnity, defend, and hold harmless IEM, its officers, employees, agents, suppliers, and third-party partners from and against all losses, expenses, damages, and costs, including reasonable attorney’s fees, resulting from any violation by you of these Terms.

© 2020 IEM. All Rights Reserved.

IEM became one of the first companies to focus solely on emergency management and to use quantitative data and science to inform decisions in emergency management. Over the past 35 years, IEM has grown from a company of one to an employer of over 550 employees, and has provided clients and communities with innovative solutions that produce results and save lives.

The Chemical Stockpile Emergency Preparedness Program (CSEPP) is jointly managed by FEMA and the U.S. Army. The program ensures maximum protection for the communities surrounding U.S. chemical weapons stockpile sites. Since 1993, IEM has provided program integration services to FEMA and through FEMA to the states and counties that are part of CSEPP.

In 1999, FEMA selected IEM to be the CSEPP onsite Program Management and Integration Contractor. IEM worked with program managers to develop a flexible protection framework that broke down the “maximum protection” mandate into measurable benchmarks. These benchmarks have been adopted by emergency managers in 10 states, 40 countries, and one Tribal Nation.
IEM was awarded a five-year BPA with FEMA to continue working to further CSEPP initiatives between 2000 and 2004. During this time IEM was contracted to develop a secure website to facilitate communication and information-sharing among CSEPP planners nationwide who work in different jurisdictions. The website IEM created now has over 1,000 active users who use it as their primary source of CSEPP information. IEM also developed a demonstration version of an interactive computer-based “game” designed to illustrate the effects of different protective action decisions in a CSEPP emergency to citizens in the Madison County, KY, CSEPP community.

FEMA awarded IEM a second five-year BPA from 2005-2011. IEM was asked to provide CSEPP technical and analytical studies, risk assessments, support for development of programmatic guidance and preparation of reports to Congress. IEM was required to evaluate the Oregon CSEPP community’s readiness in the event of a depot incident. IEM also assisted in the planning and execution of regular readiness exercises and supported pre-exercise meetings. IEM’s work for CSEPP has been recognized on multiple levels. In 2004, FEMA and IEM received a Profiles in Innovation Award for Emergency Preparedness and Response Excellence from GOVSEC (Government Security Expo and Conference). IEM continues to work with FEMA to increase preparedness and achieve measurable results.


QEM uses the information gathered from conducting different scenarios to calculate the risk and impact of implementing different risk-reducing strategies. It pinpoints the actions that are the most effective at reducing risk across a wide spectrum of potential events. QEM allows clients to know the best way to allocate funds and bridge gaps in preparedness without spending thousands of dollars to implement ideas that cannot work.

QEM’s methodology has been applied to hundreds of IEM projects, such as readiness assessments, chemical plant mitigation studies, protective action analyses, and hurricane evacuation planning. The U.S. Army and FEMA have repeatedly used QEM technology to assess strategies to protect citizens in case of an accidental release of chemical agents. DOD’s Defense Threat Reduction Agency (DTRA) also utilized QEM to quantify the effectiveness of various chemical defense systems. The software continues to provide valuable solutions to clients.