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Privacy Policy

Website Policies

Last modified: February 23, 2024

IEM International, Inc., its affiliates, and subsidiaries (“IEM,” “we,” or “our”) operate iem.com (the “Website”). This policy describes the personal information we collect, how we use it, to whom it is disclosed, the purpose of such disclosers, and the rights available regarding collecting personal information. This policy covers personal information collected on the Website and in connection with our services, including when information is provided remotely (e.g., telephone), in person, or by other means. The policy does not apply to information we collect offline or through any other means, including on any other website operated by IEM or any third party, including our affiliates and subsidiaries, or to information collected by any third party that may link to or is accessible from or through the Website.

ACCESS TO OR USE OF THE WEBSITE, OR CONTINUED USE OF THE WEBSITE FOLLOWING AMENDMENT OF THIS POLICY, SIGNIFIES YOUR ACCEPTANCE OF THIS POLICY AND ITS TERMS OF USE (INCORPORATED HEREIN BY REFERENCE). IF YOU DO NOT ACCEPT ANY PORTION OF THIS POLICY OR THE TERMS OF USE, NOW OR AS AMENDED BY US, YOUR CHOICE IS NOT TO USE THE WEBSITE.

Personal Information

“Personal information” identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an individual. Personal information does not include publicly available information or deidentified or aggregated information. We collect personal information: (a) directly from you, (b) automatically when you interact with the Website, or (c) from third-party sources such as social media platforms, vendors that provide services on our behalf, and other publicly available sources.

We may collect the following categories of personal information from you:

  • Personal identifiers, such as your first and last name, driver’s license number, Social Security number, online identifiers, internet protocol address, email address, telephone numbers, account registration information, or similar identifiers.
  • Device information, such as device model, internet protocol address, cookies, beacons, pixel tags, or similar unique identifiers.
  • Internet/network activity, such as your interaction with the Website, application, or platform.
  • Commercial information, such as contracted services that IEM provides to you.
  • Demographic information, such as age, gender, race, ethnicity, estimated income, and household information, some of which may include characteristics of protected classifications under state or federal law.
  • Geolocation information, such as country, city, and zip code, determined by your internet protocol address.
  • Job application information, such as work history, tax identification or other government identification number, education history, eligibility or right to work, citizenship, information relating to your fitness for the position, information about conflict-of-interest issues, and other information necessary to consider your candidacy, perform background checks, and initiate onboarding, as applicable. IEM has a policy dedicated to employee and applicant privacy.

You may also provide IEM with additional information at your sole discretion when you contact us via the webform or communicate with an IEM representative. Our use of personal information is limited to the purposes described in this policy unless we obtain your consent for other purposes.

Information Collection

The information we collect on or through the Website may include:

  • Information that you provide by filling in forms on or interacting with the Website.
  • Records and copies of your correspondence, including email addresses, if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Your search queries on the Website.

You also may provide information to be published or displayed in public areas of the Website or transmitted to other users or third parties. These contributions are posted and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users with whom you may share your contributions. Therefore, we do not guarantee that unauthorized persons will not view your contributions.

The Website uses automatic data collection technologies, such as cookies and beacons, from third parties to help collect certain information to personalize your experience, remember your preferences, analyze Website use, and maintain Website security. This information may include information about your equipment, browsing actions, and patterns, including your Website visits and your computer and Internet connection. The information we collect automatically may include personal information or may be maintained or associated with personal information we collect in other ways or receive from third parties.

Information Use

We use information that we collect about you or that you provide to us, including any personal information, to:

  • Present the Website and its contents, as well as the services you request, to you.
  • Communicate with you and respond to questions you send IEM.
  • Provide information, products, or services you request from IEM.
  • Improve our offerings and understand how you interact with the Website.
  • Prevent and detect fraud and otherwise comply with the law.
  • Protect and enforce our legal rights and obligations.
  • Maintain the safety, security, and integrity of the Website, databases, and other technology assets and business.
  • Test, research, and develop products, including developing and improving our service offerings and the Website.
  • Allow you to participate in interactive features on the Website.
  • Review job application information.
  • Fulfill any other purpose for which you provide it, for any other purpose disclosed by us when you provide the information, or with your consent.

Unless you opt out of marketing communications, IEM may also use the email and mailing addresses you provide to advise you of information that may interest you. The information you provide may be used to facilitate and monitor your activities related to our services and to allow us to send you information related to the Website.

Information Disclosure

We may disclose aggregated information and information that does not identify any individual without restriction. We may disclose personal information that we collect or you provide:

  • To our subsidiaries and affiliates for business purposes such as providing the Website or our products and services.
  • To contractors, service providers, and other third parties for ordinary business purposes.
  • To comply with any court order, law, or legal process, including responding to any government or regulatory request.
  • To enforce or apply our terms of use and other agreements.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of IEM or others.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of IEM’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by IEM is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

Accessing and Correcting Your Information

You may email us at privacy@iem.com to request access to, correct, or delete any personal information you provided. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If you request to delete any information you have provided to be published or displayed on public areas of the Website or transmitted to other users or third parties, copies of your contributions may remain viewable in cached and archived pages or have been copied or stored by other users. Residents of certain states may have additional personal information rights and choices, the exact nature of which may vary by state.

Cookies

The Website uses cookies and other similar technologies, such as pixels and beacons, from third parties and service providers to help personalize your online experience, remember your preferences, analyze the use of the Website, advertise our services to you, and maintain the Website’s security. Cookies help us to collect information about how users interact with our Website, including date and time of visits, pages viewed, amount of time spent using our digital offerings, or general information about the device used to access our Website. Using cookies and similar technologies, information about video materials or services you engage with on the Website may be disclosed incidentally in the ordinary course of business.

To learn how to opt out of particular ad network interest-based advertising in the United States, please visit YourAdChoices and Network Marketing Initiative websites. Choices you make may be browser- and device-specific. In addition, your mobile device settings may allow you to limit your device from sharing certain information for advertising purposes.

Security

We work to protect your personal information from loss, misuse, or unauthorized alteration by using commercially reasonable security safeguards coupled with security procedures and practices. Although IEM employs measures to maintain security, we cannot guarantee that third parties’ illegal efforts will not intercept your information. It is your responsibility to maintain the privacy of your username and password. Unauthorized use of your registered account with us will enable access to your personal information. Please keep your username and password in a safe and secure place.

Children Under the Age of 16

The Website and our services are not intended for children under 16. No one under 16 may provide personal information to the Website, and we do not knowingly collect personal information directly from children under 16. If you believe we might have inadvertently collected personal information from a child under 16, please email us at the email address in the Contact Information section below.

Third-Party Tracking and Websites

Third parties, other than our vendors (such as our Website analytics provider), do not have authorization from us to track which websites you visited before and after visiting the Website. Please note, however, that we cannot control third-party tracking; some may occur without our knowledge or consent.

The Website may also contain links to other websites we do not control. These links are made available to you as a convenience, and you agree to use these links at your own risk. IEM disclaims any responsibility for the privacy practices or the content of such other websites. If you navigate to a third-party website from the Website, we strongly encourage you to review and become familiar with that third-party website’s privacy policy and statements.

Individuals Outside of the United States

The Website is only intended for individuals located in the United States. If you are located outside of the United States, any information you provide to us will be transferred to and stored in the United States, and by submitting information to us, you explicitly authorize its transfer and storage within the United States. We will protect the privacy and security of personal information according to this policy, regardless of where it is processed or stored.

Changes

We reserve the right to change this policy at our discretion and at any time. When we change this policy, we will post the updated notice on the Website and update the effective date. We will explicitly state if we materially change how we treat your personal information. Your continued use of the Website after posting changes constitutes your acceptance of such changes.

Contact Information

If you have any questions about this policy or any other questions or suggestions, please contact our Privacy Officer at privacy@iem.com.

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