Contact IEM

Corporate Headquarters

Mailing Address
P.O. Box 110265
Research Triangle Park, NC 27709

Physical Address
2801 Slater Road
Suite 200
Morrisville, NC 27560

+1 (919) 990-8191
+1 (800) 977-8191

+1 (919) 237-7468

For Media Inquiries
Email or Call +1 (800) 977-8191


Contact IEM

IEM Locations Full-Service and Satelitte Offices

Washington, D.C.
2711 Jefferson Davis Highway, Suite 750
Arlington, VA 22202
phone: 703.414.8191
fax: 703.414.8144

Baton Rouge, Louisiana
8550 United Plaza Boulevard, Suite 400
Baton Rouge, LA 70809
phone: 225.952.8191
fax: 225.952.8122

Tallahassee, Florida
113 South Monroe Street, Suite 103
Tallahassee, FL 32301
phone: 850.201.7100

Houston, Texas
2950 North Loop West
Suite 500, #534
Houston, TX 77092
phone: 713.730.7500

West Long Branch, New Jersey
Monmouth Park Corporate Ctr. I
Building B
185 State Highway 36
West Long Branch, NJ 07764
phone: 877.533.7059

Bel Air, Maryland
2014 S. Tollgate Road, Suite 206 
Bel Air, MD 21015
phone: 410.569.8191
fax: 410.569.9553

Pueblo, Colorado
104 West B Street
Pueblo, CO 81003
phone: 719.546.0400
fax: 719.546.0409

Richmond, Kentucky
1000 Commercial Drive, Suite 2
Richmond, KY 40475
phone: 859.626.8944
fax: 859.626.8949

Los Angeles, CA
Oakland, CA
Denver, CO
Hartford, CT
Atlanta, GA
Chicago, IL
Boston, MA
Kansas City, MO
Trenton, NJ
New York, NY
Columbus, OH
Philadelphia, PA
Knoxville, TN
Denton, TX
Bothell, WA
Salt Lake City, UT

Interested in working with IEM?
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IEM became one of the first companies to focus solely on emergency management and to use quantitative data and science to inform decisions in emergency management. Over the past 35 years, IEM has grown from a company of one to an employer of over 550 employees, and has provided clients and communities with innovative solutions that produce results and save lives.

The Chemical Stockpile Emergency Preparedness Program (CSEPP) is jointly managed by FEMA and the U.S. Army. The program ensures maximum protection for the communities surrounding U.S. chemical weapons stockpile sites. Since 1993, IEM has provided program integration services to FEMA and through FEMA to the states and counties that are part of CSEPP.

In 1999, FEMA selected IEM to be the CSEPP onsite Program Management and Integration Contractor. IEM worked with program managers to develop a flexible protection framework that broke down the “maximum protection” mandate into measurable benchmarks. These benchmarks have been adopted by emergency managers in 10 states, 40 countries, and one Tribal Nation.
IEM was awarded a five-year BPA with FEMA to continue working to further CSEPP initiatives between 2000 and 2004. During this time IEM was contracted to develop a secure website to facilitate communication and information-sharing among CSEPP planners nationwide who work in different jurisdictions. The website IEM created now has over 1,000 active users who use it as their primary source of CSEPP information. IEM also developed a demonstration version of an interactive computer-based “game” designed to illustrate the effects of different protective action decisions in a CSEPP emergency to citizens in the Madison County, KY, CSEPP community.

FEMA awarded IEM a second five-year BPA from 2005-2011. IEM was asked to provide CSEPP technical and analytical studies, risk assessments, support for development of programmatic guidance and preparation of reports to Congress. IEM was required to evaluate the Oregon CSEPP community’s readiness in the event of a depot incident. IEM also assisted in the planning and execution of regular readiness exercises and supported pre-exercise meetings. IEM’s work for CSEPP has been recognized on multiple levels. In 2004, FEMA and IEM received a Profiles in Innovation Award for Emergency Preparedness and Response Excellence from GOVSEC (Government Security Expo and Conference). IEM continues to work with FEMA to increase preparedness and achieve measurable results.


QEM uses the information gathered from conducting different scenarios to calculate the risk and impact of implementing different risk-reducing strategies. It pinpoints the actions that are the most effective at reducing risk across a wide spectrum of potential events. QEM allows clients to know the best way to allocate funds and bridge gaps in preparedness without spending thousands of dollars to implement ideas that cannot work.

QEM’s methodology has been applied to hundreds of IEM projects, such as readiness assessments, chemical plant mitigation studies, protective action analyses, and hurricane evacuation planning. The U.S. Army and FEMA have repeatedly used QEM technology to assess strategies to protect citizens in case of an accidental release of chemical agents. DOD’s Defense Threat Reduction Agency (DTRA) also utilized QEM to quantify the effectiveness of various chemical defense systems. The software continues to provide valuable solutions to clients.