IEM is the world’s largest woman-led disaster and crisis management firm.

IEM Leadership

Pamela Hughes Patenaude

Senior Community Liaison

Pamela Hughes Patenaude, former Deputy Secretary of the U.S. Department of Housing and Urban Development (HUD) is IEM’s Senior Community Liaison. Patenaude is a housing executive and public policy expert with over 35 years of experience serving in government and non-profit management, including at the executive management level. As IEM’s Senior Community Liaison, Patenaude provides housing policy and long-term disaster recovery expertise to help execute IEM’s disaster recovery housing projects quickly and efficiently. She works with client stakeholders, elected representatives, state agency officials, and disaster survivors to help IEM better incorporate their varied needs into effective housing solutions.

Patenaude has served in roles across the private, public, and non-profit sectors, and frequently acted as a liaison between these stakeholders. Most recently, Patenaude served as Deputy Secretary of HUD, where she managed the day-to-day operations of the cabinet-level agency, including oversight of the Department’s $52 billion budget and 7,000 employees nationwide. Patenaude also served as chair of HUD’s Disaster Management Group, overseeing $37 billion in disaster recovery funding.

Previously, Patenaude served as HUD Assistant Secretary for the Office of Community Planning and Development, where she managed $8 billion in housing and community development programs and $17 billion in long-term disaster recovery funding for the rebuilding efforts along the Gulf Coast following Hurricane Katrina. During her service she regularly communicated and interacted with Members of Congress, governors, mayors, local elected officials, housing and community development practitioners, and industry representatives.

Prior to her service at HUD, Patenaude co-founded and served as the President of the J. Ronald Terwilliger Foundation for Housing America’s Families, a national education and research non-profit that contributes to federal housing policy by addressing the nation’s critical affordable housing challenges. Other positions previously held by Patenaude include Director of Housing Policy at the Bipartisan Policy Center and Executive Vice President/Executive Director for the Terwilliger Center for Workforce Housing at the Urban Land Institute. Earlier in her career, she served as Assistant Deputy Secretary for the Office of Field Policy and Management at HUD, overseeing HUD’s 80 field offices.

Patenaude began her career in housing at the New Hampshire Housing Finance Authority. She holds a master’s of science in Community Economic Development from Southern New Hampshire University and a bachelor’s of science from Saint Anselm College in New Hampshire.

© 2021 IEM. All Rights Reserved.


© 2021 IEM. All Rights Reserved.