Diana Rothe-Smith serves as IEM’s Program Manager for Disaster Case Management. In this capacity, she applies a wholistic survivor-focused approach to community recovery. Most of Diana’s work has been in coalition development, voluntary agency coordination, and community days of service. She has established long term recovery groups, preparedness councils, unmet needs committees, and community resiliency groups. Diana served as FEMA’s Acting Section Chief for voluntary agency coordination, was a program manager with the International Association of Fire Chiefs, and was the executive director for the National Voluntary Organizations Active in Disaster (National VOAD).