Emergency Management and Disaster Recovery

Putting Survivors First

As natural disasters increase in frequency and severity, it is vital that organizations work with a partner that understands how to save lives, protect property, and build communities back stronger after disaster strikes.

IEM uses risk-based, data-driven services to help emergency managers and other decision makers achieve results that work in the real world. IEM has applied its winning formula of experience, people, and technology to hundreds of emergency management projects for federal, state, and local government agencies and the private sector worldwide. IEM has also managed billions of dollars in disaster assistance coming from a wide array of sources and programs, including federal, state, local, non-profit, philanthropic, and private sector organizations.

Most importantly, throughout every part of our work, we never lose sight of our primary objective: putting survivors first.

Proven Expertise, Real-world Leadership

IEM employs the most experienced leaders in the fields of emergency management and disaster recovery. Our world-class core of emergency management planners, responders, disaster program leaders, and mitigation specialists, includes former FEMA leaders and directors of county and state emergency management agencies. These specialists honed their skills in the toughest environments and are prepared to help you understand your challenges and achieve outcomes that matter.

Fighting for Communities: Finding Every Dollar Eligible for Recovery

Communities deserve all the funding they are eligible for to support an effective and resilient recovery process. IEM experts have been integral to helping clients make successful requests for disaster recovery funds. We help our clients work through the often-complicated federal funding process to secure the maximum amount of federal funds feasible for every disaster, and from every program possible.

Building Back Smarter and Stronger

IEM leads in the use of hazard mitigation funding to build back stronger and more resiliently. We have a deep understanding of the significant changes being contemplated in the hazard mitigation arena at the federal level. As the pioneers of previous innovations following major disasters, we know the critical role hazard mitigation programs play.


  • After-action reports
  • Call centers
  • E-Government/Disaster Assistance Improvement Program (DAIP)
  • Emergency Management Cycle
    • Prevention and Protection
    • Preparedness
    • Response
    • Recovery
    • Mitigation
  • Emergency Operations Center (EOC) Staffing
  • Financial Recovery Planning
  • Grants Program Management
    • Mitigation
      • Flood Mitigation Assistance (FMA)
      • Hazard Mitigation Grant Program (HMGP)
      • Pre-disaster Mitigation (PDM)
    • Preparedness
      • Homeland Security Grant Program (HSGP)
      • Port Security Grant Program (PSGP)
      • Transit Security Grant Program (TSGP)
      • Urban Areas Security Initiative (UASI)
    • Recovery
      • Community Development Block Grant-Disaster Recovery (CDBG-DR)
      • Federal Highway Administration (FHWA)
      • Individual Assistance (IA)
      • Public Assistance (PA)
  • Logistics Management
  • Modeling and Simulation
  • Planning
    • Continuity of Operations (COOP)
    • Continuity of Government (COG)
    • Business Continuity Plan (BCP)
    • Evacuation planning
  • Program management
  • Project Management Offices (PMOs)
  • Public Outreach
  • Risk and Vulnerability Assessments
  • Training and Exercises
    • Train-the-trainer
      • National Incident Management System (NIMS)
      • Incident Command System (ICS)

Interested in working with IEM?
Contact Us.

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IEM became one of the first companies to focus solely on emergency management and to use quantitative data and science to inform decisions in emergency management. Over the past 35 years, IEM has grown from a company of one to an employer of over 550 employees, and has provided clients and communities with innovative solutions that produce results and save lives.

The Chemical Stockpile Emergency Preparedness Program (CSEPP) is jointly managed by FEMA and the U.S. Army. The program ensures maximum protection for the communities surrounding U.S. chemical weapons stockpile sites. Since 1993, IEM has provided program integration services to FEMA and through FEMA to the states and counties that are part of CSEPP.

In 1999, FEMA selected IEM to be the CSEPP onsite Program Management and Integration Contractor. IEM worked with program managers to develop a flexible protection framework that broke down the “maximum protection” mandate into measurable benchmarks. These benchmarks have been adopted by emergency managers in 10 states, 40 countries, and one Tribal Nation.
IEM was awarded a five-year BPA with FEMA to continue working to further CSEPP initiatives between 2000 and 2004. During this time IEM was contracted to develop a secure website to facilitate communication and information-sharing among CSEPP planners nationwide who work in different jurisdictions. The website IEM created now has over 1,000 active users who use it as their primary source of CSEPP information. IEM also developed a demonstration version of an interactive computer-based “game” designed to illustrate the effects of different protective action decisions in a CSEPP emergency to citizens in the Madison County, KY, CSEPP community.

FEMA awarded IEM a second five-year BPA from 2005-2011. IEM was asked to provide CSEPP technical and analytical studies, risk assessments, support for development of programmatic guidance and preparation of reports to Congress. IEM was required to evaluate the Oregon CSEPP community’s readiness in the event of a depot incident. IEM also assisted in the planning and execution of regular readiness exercises and supported pre-exercise meetings. IEM’s work for CSEPP has been recognized on multiple levels. In 2004, FEMA and IEM received a Profiles in Innovation Award for Emergency Preparedness and Response Excellence from GOVSEC (Government Security Expo and Conference). IEM continues to work with FEMA to increase preparedness and achieve measurable results.


QEM uses the information gathered from conducting different scenarios to calculate the risk and impact of implementing different risk-reducing strategies. It pinpoints the actions that are the most effective at reducing risk across a wide spectrum of potential events. QEM allows clients to know the best way to allocate funds and bridge gaps in preparedness without spending thousands of dollars to implement ideas that cannot work.

QEM’s methodology has been applied to hundreds of IEM projects, such as readiness assessments, chemical plant mitigation studies, protective action analyses, and hurricane evacuation planning. The U.S. Army and FEMA have repeatedly used QEM technology to assess strategies to protect citizens in case of an accidental release of chemical agents. DOD’s Defense Threat Reduction Agency (DTRA) also utilized QEM to quantify the effectiveness of various chemical defense systems. The software continues to provide valuable solutions to clients.