
IEM Software Solutions | HousingIQ™
Recognizing the need for an efficient, user-friendly, and streamlined method to distribute, process, and manage individual applications for federal disaster recovery grants, IEM created HousingIQ™.
HousingIQ™ is a low-code grant automation tool developed to quickly and efficiently deliver vital federal funding to impacted jurisdictions and communities to help them recover more successfully and efficiently.
HousingIQ™ was designed specifically to accommodate shifting requirements, deliver on timelines often measured in hours or days, and meet exacting standards of accuracy, security, and auditability by audits from the U.S. Department of Housing and Urban Development’s (HUD) Office of the Inspector General (OIG) and the U.S. Office of Management and Budget (OMB).
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This white paper explores how IEM leverages AI-driven software solutions to streamline and accelerate CDBG-DR programs, enhancing support for disaster survivors on their path to recovery.
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Innovation through Technology
In HousingIQ™, IEM successfully incorporates emerging innovative technologies, such as cloud services and Robotic Process Automation (RPA), to solve real-world problems in the disaster recovery domain. Key capabilities include:
- Automated workflows
- Case Management support
- Document repository for record retention and audits
- Fraud Detection
- Individual licensing for all users
- Integration with external systems
- Intelligent Document Processing (IDP)
- Role based access for all users
- RPA
Agile Design
Using an Agile methodology and product-centric development, IEM applied industry best practices to execute rapid, iterative deliveries that meet customers’ requirements.
- HousingIQ™ functions as a standalone system or an interface that functions seamlessly with other systems.
- HousingIQ™ has extensive support for mobile, even offline access.
- HousingIQ™ is flexible enough to handle program updates within hours or minutes with no interruption in server availability.
The HousingIQ™ Impact
HousingIQ™ has processed billions of federal grant dollars in New Jersey, Florida, North Carolina, Louisiana, Texas, and Puerto Rico.
The system, accessed and interacted with by tens of thousands of program registrants and staff, has resulted in thousands of disaster-affected households returning to rehabilitated and more resilient homes.
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This white paper explores how IEM leverages AI-driven software solutions to streamline and accelerate CDBG-DR programs, enhancing support for disaster survivors on their path to recovery.