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Case Studies

Real results, real impact. See how IEM turns complex challenges into lasting solutions.

Featured Case Studies

Assisting New Jersey Housing Recovery After Hurricane Sandy

New Jersey’s Department of Community Affairs hired IEM to assist in completing their HUD Community Development Block Grant – Disaster Recovery (CDBG-DR) housing recovery efforts in the aftermath of Hurricane Sandy.

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QEM® Mitigates Risk

QEM® (Quantitative Emergency Management) is IEM’s award-winning state-of-the-art simulation that represents the most sophisticated process yet developed for analyzing preparedness.

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Planning Exercise Results in Usable Plans – The Fictional “Hurricane Pam”

Before the onset of the 2004 hurricane season, IEM, with a team of three subcontractors, was awarded a FEMA contract to support catastrophic planning for Southeast Louisiana. The goal of the project was to develop a functional, scenario-based exercise that would drive the writing of Incident Action Plans for catastrophic hurricane response and build the foundation for Functional Plans.

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WebPuff – Improving Protection through Science and Innovation

WebPuff® is a comprehensive Web-based emergency management decision support system designed to aid in planning for, responding to, and recovering from a chemical accident or incident. Since the inception of WebPuff, IEM has been working with CSEPP to provide an emergency management system built entirely on the open source software, libraries, databases, and servers.

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Alabama Emergency Management Agency Multi-Disaster Exercise Support

Under contract with the Alabama Emergency Management Agency (AEMA), IEM worked closely with state and local emergency managers and first responders to establish a comprehensive exercise program for both natural and human-caused hazards.

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At Your Doorstep: IEM’s Success in Housing Inspections

After major disasters, communities come together to identify unmet needs and help direct support to where it is needed the most. For many families, the most pressing need is to return to a home that is safe, clean, and secure. When it comes to providing home inspection and assessment services, IEM always puts survivors first.

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Expertise in FEMA 428: Public Assistance Alternative Procedures (PAAP)

IEM has managed billions in Public Assistance (PA), Hazard Mitigation Grant Program (HMGP), and Community Development Block Grant – Disaster Recovery (CDBG-DR) funds and is the industry leader in helping clients estimate, document, and administer 428 funds for large infrastructure projects.

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Over $1 Billion in Fraud Discovered and Documented by IEM

By April 2020, consistent with all states across the country, one SWA experienced over 500,000 UI claims, a 414% increase from March 2020. Seeking to identify fraudulent claims to submit to law enforcement agencies for prosecution and recovery, this SWA contracted with IEM to provide fraud identification, investigation, and packaging services.

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Pandemic Data for HHS’s Crimson Contagion Exercise

IEM worked with the State of Illinois and IDPH to develop synthetic data on pandemic influenza cases so that their epidemiology team and their contact tracing teams could play during the exercise. This consisted of IEM creating 1,400 cases occurring in Chicago and an additional 2,000 cases in the rest of the state.

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Accelerating Wildfire Recovery: IEM’s Strategic Support for Los Angeles and Malibu

When one of Southern California’s most destructive wildfires tore through the region, the Cities of Los Angeles and Malibu required an experienced, immediately deployable partner. They needed a team that could lead response operations, maximize federal funding, and chart a clear path toward long-term resilience. IEM was on the ground to deliver. 

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Antiviral Dispensing Exercise

The Scripted Surge Antiviral Dispensing Exercise was a series of two full-scale exercises (FSEs) designed to establish a learning environment in which participating pharmacies could exercise emergency response plans, policies, and procedures pertaining to antiviral dispensing in response to an influenza pandemic. The antiviral dispensing exercises were complex and required coordination and oversight to conduct the drills.

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Chemical Stockpile Emergency Preparedness Program (CSEPP) Program Integration

Since 1993, IEM has provided technical program integration services to the states and counties making up the Chemical Stockpile Emergency Preparedness Program (CSEPP), a $2.7 billion program jointly managed by FEMA and the U.S. Army. In 1999, FEMA selected IEM to be the onsite Program Management and Integration contractor.

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How IEM Helped New York Recover from Superstorm Sandy — Faster, Smarter, and $40 Million Under Budget

When Superstorm Sandy made landfall on October 29, 2012, it didn’t just damage homes, it upended lives. IEM stepped in to manage one of the most complex disaster recovery programs in New York history, supporting over 1,800 homeowners, distributing more than $900M in assistance, and generating $40M in savings for the State, all while cutting the program’s workforce from 400 to 150 without sacrificing speed or service quality. 

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Swift, Scalable Response for a Historic Disaster: IEM Responds to Tustin’s Hanger Fire  

When one of the nation’s most significant wooden structures ignited, the City of Tustin required more than a consultant. They needed an experienced, rapidly deployable partner capable of leading operations, coordinating dozens of agencies, and driving a complex recovery to completion. IEM delivered exactly that. 

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Creating One Trusted View to Strengthen Evacuation Planning Across Arizona 

Using geospatial technologies, IEM incorporated open data sources, including jurisdictional boundaries, demographic data, public safety answering points (PSAPs), and major interstate and highway systems across Arizona.

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Rebuilding Stronger: IEM's Oversight of Puerto Rico's CDBG-MIT Infrastructure Program

IEM is honored to support the Puerto Rico Department of Housing (PRDOH) in administering the federal mitigation funds transforming the island’s critical infrastructure and healthcare systems. Together, we are helping Puerto Rico build lifelines strong enough to withstand the next storm.

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Filling the Recovery Gap: IEM Helps Washington State Build Its Individual Assistance Program 

When federal disaster assistance is uncertain, states are left to fill the recovery gap on their own. IEM helps them do it by building the plans, policies, and programs that ensure no survivor is left behind.

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Building a Stronger EOC: How IEM Better Prepared the City of Petaluma to Respond 

Although an emergency operations center (EOC) is the operational backbone of emergency management, an EOC is only as effective as the people and tools behind it. A trained workforce equipped with the right resources is what turns a room full of stations into a coordinated response. IEM helps jurisdictions build exactly that, strengthening the teams, tools, and capabilities that let an EOC perform when it counts.

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Petaluma, California

Building a Stronger EOC: How IEM Better Prepared the City of Petaluma to Respond

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Filling the Recovery Gap: IEM Helps Washington State Build Its Individual Assistance Program

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Puerto Rico infrastructure

Rebuilding Stronger: IEM’s Oversight of Puerto Rico’s CDBG-MIT Infrastructure Program

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Arizona

Creating One Trusted View to Strengthen Evacuation Planning Across Arizona

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Tustin California

Swift, Scalable Response for a Historic Disaster: IEM Responds to Tustin’s Hanger Fire

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disaster recovery

Individual Assistance Expertise That Accelerates Disaster Recovery

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Accelerating Wildfire Recovery: IEM’s Strategic Support for Los Angeles and Malibu

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How IEM Helps Communities Plan for Hazardous Materials Transportation Risks

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