Safe shelter today. A path to recovery tomorrow.

When disaster forces families from their homes, safe shelter is the first step toward recovery, and the journey rarely ends there. IEM supports survivors across the full arc of housing recovery, from emergency sheltering and short-term housing to the disaster case management that helps individuals and families rebuild their lives over the long term.

Sheltering and Short-Term Housing

IEM delivers robust sheltering and short-term housing programs that protect people during emergencies and help families begin recovering. From congregate and non-congregate sheltering to disaster assessments, Individual Assistance program delivery, and the transition to long-term housing, we support communities across every stage of the sheltering mission.

  • Congregate and non-congregate sheltering
  • FEMA Housing Assistance programs
  • Preparedness, planning, and training
  • Staff augmentation
  • Vendor coordination and oversight
  • Logistics and supplies
  • Reporting and documentation
  • Outreach and stakeholder engagement

Disaster Case Management

Recovery is personal, and no two households follow the same path. IEM provides disaster case management that goes beyond immediate assistance, connecting survivors to the resources, services, and support they need to move from crisis to stability. Our approach helps individuals and families navigate the full recovery process, so no one is left to rebuild alone.

  • Individualized recovery planning and support
  • Resource navigation and referral coordination
  • Unmet needs identification and advocacy
  • Coordination with long-term recovery groups and community partners
  • Case tracking, documentation, and reporting
  • Culturally responsive, survivor-centered service delivery

Partner with IEM to shelter your community and guide survivors home. Contact our experts today.

Our Experts

chris smith headshot

Chris Smith

Director of Recovery

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Diana Rothe-Smith

Diana Rothe-Smith

Manager of Disaster Case Management, Individual Assistance and Disaster Housing

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Megan Bond

Megan Bond

Program Manager