Banner-40-Years-of-Service_1

Celebrating 40 Years of Impact

Since February 7, 1985, IEM has been guided by a bold mission to build a safe, secure, and resilient world. For four decades, our team has turned crisis into opportunity, pioneered innovative solutions, and delivered real-world impact in communities across the nation and around the globe.

As we celebrate 40 years of service and success, we invite you to be part of the journey. This milestone is more than a reflection. Marking 40 years of impact is a tribute to our people, our purpose, and the powerful progress we have made together.

Madhu Beriwal

Madhu Beriwal

Founder and Chairwoman

Bryan Koon

Bryan Koon

President & CEO

James Clark Headshot

James Clark

Vice President of International Homeland Security and Emergency Management

Vicki Rosel

Vicki Rosel

Graphic Designer/Artist

brad tiffee headshot

Brad Tiffee

Chief Administrative Officer

Our core mission over the next 40 years will not be any different from the last 40 years. Since 1985, IEM’s focus has been to improve disaster preparedness, response, and recovery from man-made or natural disasters. These improvements help government agencies and the private sector in their decision-making, which increases efficiency and saves lives.

Within my almost 14 years at IEM, I’ve learned so much about what it takes before and after any type of disaster or emergency. I’m proud to have a small part in helping improve efficiencies in that recovery process, and it’s gratifying to know I am helping communities and people through my role while working at IEM. 

What excites me most is how we continue to evolve while staying grounded in our core mission. We’re expanding into new technologies, new partnerships, and new ways of supporting our clients—and doing so with the same level of integrity and excellence that has defined the company for 40 years.

Our response during Hurricane Katrina will always stand out. The dedication of our teams, the long hours, and the sheer complexity of the effort demonstrated the kind of team we are—focused, compassionate, and relentless in our pursuit of solutions.

It’s hard to choose just one, but some of the most memorable moments are the subtle ones—late nights working on a proposal or a deliverable, where the teamwork, the laughter, and the shared sense of mission turn a challenge into great memories. Our people make IEM what it is.

At this point, I have spent over half of my life at IEM, and, to me, IEM represents purpose and professionalism, where smart people have always worked on complex and hard things for the right reasons.

Gary Scronce headshot

Gary Scronce

Senior Director of Homeland Security and Emergency Management

David Ortiviz

David Ortiviz

Manager

Elizabeth Zimmerman headshot

Beth Zimmerman

Manager of Mitigation and Resilience

nathalie dalmau headshot

Nathalie Dalmau

Director of Critical Infrastructure

Shelby Rushing headshot

Shelby Rushing

Manager of Mitigation and Resilience

sean-fontenot headshot

Sean Fontenot

Director of Air, Transportation, and Logistics

This year I will celebrate 19 years at IEM. This company has given me so many opportunities to grow personally and professionally and to support jurisdictions and individuals across the country (and beyond!) that I never imagined I would have.

I started out as an editor on the team in 2006 and since then, it has been a non-stop parade of new, incredibly rewarding experiences, from deploying to New Orleans for Hurricane Gustav in 2008 to spending a year and a half in New York in support of Superstorm Sandy response to providing geospatial support for various projects from California to Puerto Rico.

I have had the privilege of working with some of the smartest, most dedicated individuals I’ve ever met. Learning from them, watching them develop their own skills, and producing amazing results for our customers along the way has been a truly gratifying experience. I can honestly say that I would not be the person I am without my experiences at IEM, and I look forward to the next 19 years.

My first experience with IEM was 21 years ago as a client. IEM was a much smaller company back then, but they were professional and impressive. FEMA selected IEM to support FEMA Region VI and the State of Louisiana, where I was Preparedness Chief, to develop the first scenario planning event, known as Hurricane Pam. We had very little time to get the project done and I was impressed with the accuracy of the scientific standards IEM used and the quality of the overall Hurricane Pam product. The people that worked for IEM made me want to be part of their team. A year later, I officially came to work for IEM and now, 20 years later, I have never regretted making the decision to join this company. 

I had been working for IEM for only three months when Hurricane Katrina hit Southeast Louisiana and Mississippi. Three days after the storm made landfall, I was activated to support FEMA as a liaison between FEMA, the State of Louisiana and the City of New Orleans. I found myself at the Superdome, where FEMA was in the process of evacuating the last 10,000 people still at the Dome. I will never forget the feeling of supporting the City of New Orleans and the State of Louisiana, where I had dedicated the previous 14 and a half years of my career to planning for events such as Katrina. I couldn’t be prouder of our role in supporting FEMA in that final evacuation and in getting the city on the right track to recovery during those first 30 days after the storm. 

The best part of IEM is the people who work here. I have so many memories of good times with IEMers over the years, but some of my favorites are the casual meetups after a long project or a long week, all of us getting together to celebrate the accomplishments of a project or just enjoying our friendships. After 20 years at IEM, some team members have become lifelong friends. All of them will be remembered and celebrated for making IEM the company it is today.   

I look forward to watching IEM grow and prosper over the next 40 years. I think IEM has shown over the past 40 years it knows how to adjust with the times and will continue to lead the way in emergency management for the next 40 years. The people at IEM will continue to be at the forefront of the industry, thriving and growing. I am so thankful for the past 20 years at IEM and for however long I stay, I know IEM will continue to lead the way. 

Kelly Boyd

Kelly Boyd

Senior Planner

Randea Williams

Randea Williams

Payroll Analyst

IEM has encouraged and allowed me to grow. In the beginning, my career path was wide open and could move in any direction. IEM helped me focus on the actions and skills I performed best, and most importantly, the actions and skills I found personally fulfilling. IEM provides multiple opportunities for employees to explore new positions and collaborate with a variety of departments. IEM continues to evolve and grow with its community, and I am glad to grow and evolve alongside them and my colleagues. 

When I started at IEM, the company had been in business for nearly three decades. The potential for longevity sparked my interest, since I’d been in my previous employment for 10 years. I was in search of an employer that I could dedicate another 10 or more years to, and I was excited to find that in IEM. I also found that they encompass people from different fields and cultures, and I got the impression being unique was a characteristic IEM accepted heartily. I’m proud of the way I have flourished over the past decade with IEM and our employees, partners and customers. 

Janelle Woolley

Janelle Woolley

Manager of Technical Communications

mark ference headshot

Mark Ference

Director of Information Technology

The people at IEM are what make this company so special. This field of work can be high stress, but IEMers balance it with an incredible mix of hard work, intelligence, kindness, and humor. Over the years, I’ve seen so many employees—from the CEO down—wear multiple hats and pitch in at all hours of the day and night to get a proposal or project out the door. I have truly worked with the best team through the years, and having great people around has made all the difference.

When I started at IEM, the company had been in business for nearly three decades. The potential for longevity sparked my interest, since I’d been in my previous employment for 10 years. I was in search of an employer that I could dedicate another 10 or more years to, and I was excited to find that in IEM. I also found that they encompass people from different fields and cultures, and I got the impression being unique was a characteristic IEM accepted heartily. I’m proud of the way I have flourished over the past decade with IEM and our employees, partners and customers. 

What excites me most about the future of IEM is the constantly evolving landscape of emergency management and the opportunity to rise to meet those challenges. Being part of a team that is able to constantly adapt and lead in this space is both inspiring and very motivating.

I flew to Baton Rouge to meet with a few members of the IEM team, and I was immediately struck by their stories about their experiences. Their passion for the work and remarkable longevity with the company left a lasting impression on me. I returned home, genuinely hoping to get a call from Brad with a job offer. Eleven years later, I’m still in awe of the company that Madhu built and proud to be a part of it.

Working on a major state-run rebuilding program has had the greatest impact on me so far. The sheer scale of the project and the effort required to build the infrastructure that enabled the team to operate effectively were truly remarkable. While navigating challenges with various vendors was no easy task, the relationships I built throughout the process are ones I’ll value for a lifetime.

Diana Rothe-Smith

Diana Rothe-Smith

Program Manager for Disaster Case Management

debra smith headshot

Debra Smith, Ph.D.

Director of Affordable Housing and HUD Technical Assistance Services

When Jon Mabry and a group from the Katrina Recovery Program created a new Disaster Recovery Sector at IEM, I was intrigued by their ability to take what was learned in Mississippi and apply those lessons to help other communities around the country recover from disasters. It also indicated that disaster recovery using CDBG-DR funding was here for the long-term, as both a career path and a vital component of nationwide recovery efforts. I joined IEM as the sector expanded its services in New York to assist with Superstorm Sandy housing recovery.  It was personally exciting (and terrifying) to move from DR grant and program management to on-the-ground program implementation, working directly with case managers, applicants and staff to oversee the main recovery service center. Being able to use the skills and knowledge gained from our work in Mississippi, at a company whose mission closely aligned with my own, is what brought me to (and has kept me at) IEM over 10 years ago.

As the program manager for a homeowner assistance program, I held monthly “All Hands” meetings. These meetings brought our large team of 70+ people together to share updates and information, receive training, participate in team building activities, and celebrate our achievements. Each November, we asked the team to talk about what the Thanksgiving season meant to them and share what they were thankful for. The closeness that team members felt and openness with which they shared their hearts astounded me. I will never forget how inspiring, touching, and motivating those moments were for me and the rest of the team – they reminded us of the importance of our work and kept us going strong.

Kirsten Raschko headshot

Kirsten Raschko

Program Manager in Individual Assistance and Disaster Housing

Siobhan Adkins

Siobhan Adkins

Senior Outreach Specialist

In 2011, I first learned about IEM and their work to support public outreach at the Blue Grass Chemical Agent-Destruction Pilot Plant in Kentucky. I noticed that through this program, IEM was helping the government make a positive impact on the communities in Richmond, Kentucky, and Pueblo, Colorado, and I was excited to contribute to my community’s awareness of the important mission to safely destroy the chemical weapons stockpile. I started as an education specialist, visiting public schools to teach about the mission to eliminate these weapons and the science involved in this complex project. Over the last 14 years, my role has changed and grown, and I appreciate the opportunity that IEM has provided me to be a part of the historic mission to destroy the U.S. chemical weapons stockpile by keeping my community informed.

ken gordon headshot

Ken Gordon

Director of Federal Response Programs

George Freitas

George Freitas

Team Lead, Systems Administration

I am most excited about new opportunities. At IEM, there’s always the chance to be exposed to new tools, technologies, or problem-solving approaches – even within the internal IT team. These experiences broaden our skills and often spark ideas that make our systems more efficient, secure, and user-friendly. Technology is constantly evolving, and IEM gives us the trust and space to explore and innovate, which is incredibly exciting. There’s always something new to learn, and every project has the potential to improve how we operate and support our mission.

One of my favorite memories was working with the team from IEM’s former Utah office on their augmented-reality technology. I had a gaming system that could run it smoothly, so they let me play-test it, pushing limits, looking for bugs, and trying new features. It felt less like work and more like being part of something innovative and fun. The best part was flying out with the team to help integrate the system into the customer’s site. Seeing the project go from early testing to real-world deployment was incredibly rewarding, and I met great people along the way—and even got to visit my home state of California. It was an awesome experience that really sticks with me.

Karen Montero

Karen Montero

Project Accountant

Susan Kahler

Susan Kahler

Deputy Communications Lead

In my 20 years with IEM, the company has provided me with consistent and challenging employment, while also becoming a second family to me. From a multitude of collaborative relationships, built on mutual respect and a genuine desire to see each other and the company succeed, we have created a work environment that doesn’t exist in most businesses. Although 2020 forever changed the in-office atmosphere, I’m very appreciative of my IEM family who continues to be an integral part of my growth as a person and employee.

The last 15 years have shown me, time and again, the dedication and devotion to purpose that IEMers have, and what an amazing thing we do as a company to help people. It only gets better year after year. I am so thankful to have been a part of the government program that destroyed U.S. chemical weapons and made the world a safer place. I am grateful to IEM for providing me with this amazing opportunity. 

Being with IEM made a huge difference when a friend lost her home to Hurricane Ida. One of my IEM colleagues was able to guide her in the disaster recovery process. Being a part of an organization with such skill