IEM Leadership

Kristin Cormier Robinson

Director of FEMA Strategic Programs

Kristin Cormier Robinson, IEM’s Director of FEMA Strategic Programs, is working to strengthen IEM’s business relationships and the tools IEM provides to help clients prepare for, respond to, recover from, and mitigate all types of hazards and disasters. She aims to bring solutions to the complex challenges that communities face, both before and after disasters. Robinson’s bottom line is simple: she wants to help people better navigate the recovery process and is dedicated to serving survivors.

Robinson is an experienced emergency manager, with expertise leading teams through complex problem-solving and operational efforts and an in-depth understanding of FEMA programs. She is a legislative and policy expert who has worked extensively to solve federal, state, and local government issues related to emergency management and homeland security.

Prior to joining IEM, Robinson served as an appointee in a variety of senior-level positions at FEMA, including acting as Senior Advisor to the Associate Administrator, advising on emergency management, mitigation, and insurance issues. She also provided assistance and support on issues such as geospatial systems integration, which contributed to organizational improvements and increased information sharing among FEMA regions and offices.

Robinson is an expert in matters regarding mitigation and the National Flood Insurance Program (NFIP), and acted as the Director and Chief of Staff of the NFIP Transformation Task Force. Under Robinson’s leadership, the task force succeeded in refining the NFIP to be more customer-centric and to better support disaster survivors. While at FEMA, Robinson also served as a liaison with the Department of Homeland Security and the White House to coordinate Presidential disaster declarations. Robinson also coordinated Federal Insurance and Mitigation’s response to major disasters such as Hurricane Sandy and Isaac, including creating opportunities to advance NFIP payments to survivors and flexibility in mitigation programs including the Hazard Mitigation Grant Program (HMGP).

Robinson’s work has included a strong focus on the drafting and implementing of disaster response and recovery legislation and policy changes that require Congressional and committee staff member consideration, including helping to transform emergency management legislation and policy after the 9/11 terrorist attacks and Hurricane Katrina. Robinson was actively involved in an array of legislative development and implementation accomplishments, including the Disaster Mitigation Act of 2000, Homeland Security Act, Intelligence Reform and Terrorism Prevention Act, Post-Katrina Emergency Management Reform Act, 9/11 Commission Act, Biggert-Waters Flood Insurance Reform Act of 2012, and Homeowner Flood Insurance Affordability Act of 2014. Robinson has also been involved with the annual appropriations process for emergency management and homeland security, with experience coordinating with appropriations and authorization committees.

Robinson previously served as Government Relations Director at the National Emergency Management Association, acting as the Washington D.C. expert on all-hazards emergency management and homeland security issues, and has experience representing state and local officials before Congress and the Administration. Additionally, Robinson worked for the Council of State Governments and the National League of Cities and understands that ultimately “all disasters are local” and require local solutions.

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IEM became one of the first companies to focus solely on emergency management and to use quantitative data and science to inform decisions in emergency management. Over the past 35 years, IEM has grown from a company of one to an employer of over 550 employees, and has provided clients and communities with innovative solutions that produce results and save lives.

The Chemical Stockpile Emergency Preparedness Program (CSEPP) is jointly managed by FEMA and the U.S. Army. The program ensures maximum protection for the communities surrounding U.S. chemical weapons stockpile sites. Since 1993, IEM has provided program integration services to FEMA and through FEMA to the states and counties that are part of CSEPP.

In 1999, FEMA selected IEM to be the CSEPP onsite Program Management and Integration Contractor. IEM worked with program managers to develop a flexible protection framework that broke down the “maximum protection” mandate into measurable benchmarks. These benchmarks have been adopted by emergency managers in 10 states, 40 countries, and one Tribal Nation.
IEM was awarded a five-year BPA with FEMA to continue working to further CSEPP initiatives between 2000 and 2004. During this time IEM was contracted to develop a secure website to facilitate communication and information-sharing among CSEPP planners nationwide who work in different jurisdictions. The website IEM created now has over 1,000 active users who use it as their primary source of CSEPP information. IEM also developed a demonstration version of an interactive computer-based “game” designed to illustrate the effects of different protective action decisions in a CSEPP emergency to citizens in the Madison County, KY, CSEPP community.

FEMA awarded IEM a second five-year BPA from 2005-2011. IEM was asked to provide CSEPP technical and analytical studies, risk assessments, support for development of programmatic guidance and preparation of reports to Congress. IEM was required to evaluate the Oregon CSEPP community’s readiness in the event of a depot incident. IEM also assisted in the planning and execution of regular readiness exercises and supported pre-exercise meetings. IEM’s work for CSEPP has been recognized on multiple levels. In 2004, FEMA and IEM received a Profiles in Innovation Award for Emergency Preparedness and Response Excellence from GOVSEC (Government Security Expo and Conference). IEM continues to work with FEMA to increase preparedness and achieve measurable results.


QEM uses the information gathered from conducting different scenarios to calculate the risk and impact of implementing different risk-reducing strategies. It pinpoints the actions that are the most effective at reducing risk across a wide spectrum of potential events. QEM allows clients to know the best way to allocate funds and bridge gaps in preparedness without spending thousands of dollars to implement ideas that cannot work.

QEM’s methodology has been applied to hundreds of IEM projects, such as readiness assessments, chemical plant mitigation studies, protective action analyses, and hurricane evacuation planning. The U.S. Army and FEMA have repeatedly used QEM technology to assess strategies to protect citizens in case of an accidental release of chemical agents. DOD’s Defense Threat Reduction Agency (DTRA) also utilized QEM to quantify the effectiveness of various chemical defense systems. The software continues to provide valuable solutions to clients.