Chris Oxner leverages internal data and analytics to enhance IEM’s business intelligence and metrics significantly. By developing and refining a knowledge management framework, he facilitates improved collaboration and information sharing, conducts comprehensive audits, and implements technological solutions to streamline knowledge management practices and systems. He also manages company-wide process improvement initiatives, converting legacy, static processes to dynamic, automated business processes, increasing proficiencies for cost and time savings. He oversees corporate governance by auditing and overhauling IEM’s information sources, migrating data to optimize commercial network and cloud data streams, driving operational efficiency and supporting strategic business objectives.