banner-generic

Hurricane Harvey and Irma Resources

Hurricane Recovery Resources and Assistance

The devastating impacts of Hurricane Irma are being felt as the hurricane moves through Florida and into Georgia, bringing with it torrential rain, high winds, and dangerous storm surges. At least five people in Florida have died, and millions of Florida resident are without power. All this while disaster victims of Hurricane Harvey victims continue to recover throughout Texas and the Gulf Coast region. FEMA, the Department of Homeland Security, the American Red Cross, and other agencies and organizations have listed resources on their websites to assist those affected by the storms. Resources from those sites can be found below.

IEM also continues to provide updates and information related to hurricanes Harvey and Irma through Facebook and Twitter.

Key Response and Recovery Agency Links

State Resources

Federal Resources

Getting Emergency Assistance

Remember: If you are facing a life-threatening emergency, dial 9-1-1.

For emergency assistance information:

  • Contact your local emergency management agency
  • Call American Red Cross Hotline – 1 (866) 526-8300, option 3
  • Call 211 if established in your area
  • Call FEMA Helpline – (800) 621 3362
  • TTY FEMA Helpline – (800) 462-7585

Preparedness, Response and Recovery Resources for Hurricane Harvey and Hurricane Irma

Be informed.

Be ready.

icon irma

Locating Family and Friends

icon irma

Emergency Sheltering

For those displaced from their homes and requiring immediate housing, the American Red Cross and other organizations set up emergency shelters. Find your nearest shelter by listening to the radio or watching local media coverage. You can also:

  • Florida Shelter Information page
  • Call the Red Cross: 1 (800) REDCROSS (1-800-733-2767)
  • Find Open Shelters - or search for open shelters by text from your phone: text SHELTER and a zip code to 43362 (4FEMA)
  • Call 211 if activated by your state

Before you go to a shelter, check with your local emergency management agency for availability and services.

Pets may not be permitted in public emergency shelters. Contact your local emergency management agency or your local animal shelter/humane society to see if there is a pet shelter set up near you. For Florida pet shelter information, visit: http://petfriendlytravel.com/pet_shelters#FL.

Even after a major hurricane has passed, stay alert for continued hazard information in your area due to flooding, closed roadways and emergencies.

icon harvey

Roadway

Texas Dept of Transportation -Roadway hazards continue to impact traffic and transportation routes in areas affected by Harvey. Get updates on road conditions.

Flooding

NOAA Flood Maps - Flooding continues in parts of Texas. Get updates on flooding.

icon irma

Roadway

Florida Real-Time Traffic Information and Evacuation Routes: https://fl511.com/

Flooding

Find Non-Emergency Shelter/Housing

Transitional Sheltering Assistance

Interim Housing Resources

These housing resources are for the intermediate period covering the gap between sheltering and the return of disaster survivors to permanent housing.

Applying for Federal Disaster Funding

Survivors have 60-days from the date of a federal disaster declaration to apply for financial assistance and their home must be within the applicable federally declared disaster area to be eligible. FEMA’s “Applying for Assistance” webpage at https://www.fema.gov/apply-assistance provides information and guidance for disaster survivors who want to apply. The page includes a link to the online application, a list of items needed when applying, and a phone number for those who cannot complete an application online.

For more information on the types of assistance provided, what happens during home inspections, what to do if you have insurance, and more, visit FEMA’s Individual Disaster Assistance page at https://www.fema.gov/individual-disaster-assistance.

If you are experiencing emotional distress related to a natural or man-made disaster, the Disaster Distress Helpline provides counseling and support 24 hours a day, 7 days a week, 365 days a year.

  • Call 1-800-985-5990 or text “TalkWithUs” to 66746
  • TTY Disaster Distress Hotline: 1-800-985-5990 using your preferred relay service or text “TalkWithUs” to 66746
  • En español desde los EE.UU., llame 1-800-985-5990 y oprime “2”; o escribe “Hablanos” a 66746
  • En español desde Puerto Rico o las Islas Vírgenes, llame 1-212-461-4635

After a disaster, it is best to send cash donations to trusted organizations. Material goods donations present challenges of storage, sorting, and distribution, and some unsolicited goods may not match the needs of the impacted community. If you aren’t sure which organizations are local and trusted, visit the National Voluntary Organizations Active in Disaster (NVOAD) website.

You can also visit the NVOAD’s specific Hurricane Harvey Response webpage. This includes a link to their roster of National Organization Members with instructions on how to donate or volunteer to help.

If you are interested in volunteering in an impacted area, do not self-deploy. Find an organization that is currently training individuals to assist Texas.  It is important that response and recovery efforts take place in an organized manner so as not to hinder these efforts.