Hurricane Recovery Resources and Assistance
The devastating impacts of Hurricane Irma are being felt as the hurricane moves through Florida and into Georgia, bringing with it torrential rain, high winds, and dangerous storm surges. At least five people in Florida have died, and millions of Florida resident are without power. All this while disaster victims of Hurricane Harvey victims continue to recover throughout Texas and the Gulf Coast region. FEMA, the Department of Homeland Security, the American Red Cross, and other agencies and organizations have listed resources on their websites to assist those affected by the storms. Resources from those sites can be found below.
IEM also continues to provide updates and information related to hurricanes Harvey and Irma through Facebook and Twitter.
Key Response and Recovery Agency Links
- Florida Division of Emergency Management: Hurricane Irma evacuation, storm, and response updates
- Georgia Devision of Emergency Management: Hurricane Irma storm updates
- Texas Division of Emergency Management: Hurricane Harvey recovery updates
- Louisiana Governor's Office of Homeland Security and Emergency Preparedness
- Hurricane Harvey Rumor Control
- Hurricane Irma Rumor Control Page
- Download the FEMA App for information on how to prepare for and recover from disasters
- Disaster Assitance.gov - includes additional disaster recovery resources for individuals, businesses, local governments, and communities
- Disaster Recovery Center (DRC)- Locate a nearby disaster recovery center or text “DRC” and your zip code to 4FEMA (example: “DRC 01234”).
- Red Cross Emergency Disaster App or text “GETEMERGENCY” to 90999
Getting Emergency Assistance
Remember: If you are facing a life-threatening emergency, dial 9-1-1.
For emergency assistance information:
- Contact your local emergency management agency
- Call American Red Cross Hotline – 1 (866) 526-8300, option 3
- Call 211 if established in your area
- Call FEMA Helpline – (800) 621 3362
- TTY FEMA Helpline – (800) 462-7585
Preparedness, Response and Recovery Resources for Hurricane Harvey and Hurricane Irma
- For preparedness and safety tips, visit ready.gov/hurricanes
- Para consejos de preparación y seguridad, visita ready.gov/es/huracanes
- Florida Disaster Emergency Management - for most current evacuation notices and other important emergency information
- Florida Real-Time Traffic Information and Evacuation Routes
Locating Family and Friends
- Search for a family member missing during a storm
- List yourself as safe and well so others can find you
- Next of Kin Registry (NOKR) – register on this a free emergency contact system if you or a loved one is missing, injured, or has died. Only emergency agencies registered with NOKR can view your information and use it to contact your family when you can’t.
For those displaced from their homes and requiring immediate housing, the American Red Cross and other organizations set up emergency shelters. Find your nearest shelter by listening to the radio or watching local media coverage. You can also:
- Florida Shelter Information page
- Call the Red Cross: 1 (800) REDCROSS (1-800-733-2767)
- Find Open Shelters - or search for open shelters by text from your phone: text SHELTER and a zip code to 43362 (4FEMA)
- Call 211 if activated by your state
Before you go to a shelter, check with your local emergency management agency for availability and services.
Pets may not be permitted in public emergency shelters. Contact your local emergency management agency or your local animal shelter/humane society to see if there is a pet shelter set up near you. For Florida pet shelter information, visit: http://petfriendlytravel.com/pet_shelters#FL.
Even after a major hurricane has passed, stay alert for continued hazard information in your area due to flooding, closed roadways and emergencies.
Texas Dept of Transportation -Roadway hazards continue to impact traffic and transportation routes in areas affected by Harvey. Get updates on road conditions.
NOAA Flood Maps - Flooding continues in parts of Texas. Get updates on flooding.
Florida Real-Time Traffic Information and Evacuation Routes: https://fl511.com/
- NOAA Flood Map – Jacksonville, Florida
- NOAA Flood Map – Key West, Florida
- NOAA Flood Map – Melbourne, Florida
- NOAA Flood Map – Miami, Florida
- NOAA Flood Map – Tallahassee, Florida
- NOAA Flood Map – Puerto Rico
- NOAA Flood Map – Georgia/South Carolina
Find Non-Emergency Shelter/Housing
Transitional Sheltering Assistance
- Transitional Shelter Assistance (TSA) Program - For those moving out of emergency shelters but whose homes are still uninhabitable, FEMA offers short-term lodging assistance to those who qualify
- Find FEMA-sponsored Hotels offering temporary shelter to those who qualify.
Interim Housing Resources
These housing resources are for the intermediate period covering the gap between sheltering and the return of disaster survivors to permanent housing.
- FEMA Interim housing information
- Disaster Assistance Individual Eligiblity -check if your area has been declared as eligible for Individual Assistance
Applying for Federal Disaster Funding
Survivors have 60-days from the date of a federal disaster declaration to apply for financial assistance and their home must be within the applicable federally declared disaster area to be eligible. FEMA’s “Applying for Assistance” webpage at https://www.fema.gov/apply-assistance provides information and guidance for disaster survivors who want to apply. The page includes a link to the online application, a list of items needed when applying, and a phone number for those who cannot complete an application online.
For more information on the types of assistance provided, what happens during home inspections, what to do if you have insurance, and more, visit FEMA’s Individual Disaster Assistance page at https://www.fema.gov/individual-disaster-assistance.
If you are experiencing emotional distress related to a natural or man-made disaster, the Disaster Distress Helpline provides counseling and support 24 hours a day, 7 days a week, 365 days a year.
- Call 1-800-985-5990 or text “TalkWithUs” to 66746
- TTY Disaster Distress Hotline: 1-800-985-5990 using your preferred relay service or text “TalkWithUs” to 66746
- En español desde los EE.UU., llame 1-800-985-5990 y oprime “2”; o escribe “Hablanos” a 66746
- En español desde Puerto Rico o las Islas Vírgenes, llame 1-212-461-4635
After a disaster, it is best to send cash donations to trusted organizations. Material goods donations present challenges of storage, sorting, and distribution, and some unsolicited goods may not match the needs of the impacted community. If you aren’t sure which organizations are local and trusted, visit the National Voluntary Organizations Active in Disaster (NVOAD) website.
You can also visit the NVOAD’s specific Hurricane Harvey Response webpage. This includes a link to their roster of National Organization Members with instructions on how to donate or volunteer to help.
If you are interested in volunteering in an impacted area, do not self-deploy. Find an organization that is currently training individuals to assist Texas. It is important that response and recovery efforts take place in an organized manner so as not to hinder these efforts.