Report Analyzes Jackson County’s Almeda Fire Response, Calls For Better Coordination
Jefferson Public Radio – IEM’s report says dispatchers were frantically fielding a high volume of calls from residents and officials who were looking for information about whether they should evacuate. But even dispatchers didn’t know what to tell them. “Many times, the information received by dispatchers was incomplete or inaccurate, and dispatchers spent valuable time deconflicting and confirming information,” it reads.