Digital Services recognized for continued improvement
and consistent quality of internal processes
Morrisville, N.C., April 19, 2023 — Today, IEM Digital Services announces that it is appraised at level 3 of ISACA’s Capability Maturity Model Integration (CMMI®). This appraisal was performed by the H&W Group.
CMMI is a proven, outcome-based performance model, and the globally accepted standard for improving capability, optimizing business performance, and aligning operations to business goals. As a leading global consulting firm that provides a variety of services including information management and technology solutions, this proven, outcome-based performance model offers IEM guidance on process improvement.
The Level 3 appraisal indicates that an organization performs at a “defined” level. IEM’s processes are well characterized and understood, and are described in standards, procedures, tools and methods. The company’s set of standard processes is established and improved over time, according to the assessment.
“This recognition gives our current and prospective clients further confidence in our ability to deliver credible and reliable results,” said Chief Technology Officer Ted Lemcke. “We are proud of this accomplishment. IEM has a stellar Digital Services team that is always striving to improve. We remain dedicated to producing high quality solutions and services that help us and our clients fulfill IEM’s mission to build a safe, secure, and resilient world.”
Ronald Weidemann of the H&W Group led the benchmark appraisal that identifies opportunities for improving both process implementation and overall business performance.
CMMI initially was created in 1986 for the U.S. Department of Defense to measure the quality and capability of potential software development contractors. It has since expanded beyond software engineering to become the globally accepted standard for improving capability.
“Organizations worldwide are harnessing CMMI to elevate their business performance to new heights, creating a sustainable competitive advantage in the process” said Ron Lear, Senior Director, CMMI Program. “We commend IEM Digital Services on achieving this CMMI appraisal level and demonstrating their ability as a high-performing organization.”