Emerging Information Technologies

risk-based, time-sensitive approach

IEM’s Information Technology products and services represent a broad, yet interconnected range of scientific and technological capabilities that help our customers deal with the unique protection and security complexities of today’s world. More than three decades ago, IEM began developing, testing, and supporting outcome-focused IT solutions for emergency management and defense customers—understanding the urgency faced by customers in expediting the deployment of mission-critical systems in response to homeland security and homeland defense goals. These solutions required not only the very highest levels of accuracy, but delivery in a timely manner.

Today we apply this same risk-based, time-sensitive approach to customer projects for other areas of government and the private sector. As a result, we have expanded our sterling reputation for responsive, innovative, and cost-effective IT solutions well beyond the emergency management sector.

IEM’s IT solutions adhere to key interoperability standards that facilitate flawless data exchange and ensure communications between disparate software/hardware systems. We possess a comprehensive range of IT capabilities, including: research, requirements development, and analysis; application design and development; full J2EE and .NET capabilities; software testing, training, and development; and ongoing maintenance and support.

The principles, practices, and experience that IEM provides are based on the most recent guidance from the International Standards Organization (ISO), the Office of Management and Budget (OMB), the National Institute of Standards and Technology (NIST), the National Security Administration (NSA), and the Government Information Security Reform Act.


  • Cybersecurity
  • GIS Application/Geospatial Technologies
  • Information Assurance
  • IT Services and Support
  • Knowledge Management
  • Learning Management Systems
  • Program Management
  • Quality Assurance (QA)/Independent Verification and Validation (IV&V)
  • Software Development
  • Staff Augmentation
  • System Integration
  • Website and Portal Development
  • IEM clients repeatedly rely on us to understand their problems and deliver software solutions on time and within budget. We design and support scalable systems that are used cooperatively by local, state, and federal agencies yet provide each stakeholder with an IT solution that fits their particular needs. Popular areas of engagement include: enterprise solutions, Web services, geospatial technologies, cloud computing, open source technology, and project management.

Interested in working with IEM?
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IEM became one of the first companies to focus solely on emergency management and to use quantitative data and science to inform decisions in emergency management. Over the past 35 years, IEM has grown from a company of one to an employer of over 550 employees, and has provided clients and communities with innovative solutions that produce results and save lives.

The Chemical Stockpile Emergency Preparedness Program (CSEPP) is jointly managed by FEMA and the U.S. Army. The program ensures maximum protection for the communities surrounding U.S. chemical weapons stockpile sites. Since 1993, IEM has provided program integration services to FEMA and through FEMA to the states and counties that are part of CSEPP.

In 1999, FEMA selected IEM to be the CSEPP onsite Program Management and Integration Contractor. IEM worked with program managers to develop a flexible protection framework that broke down the “maximum protection” mandate into measurable benchmarks. These benchmarks have been adopted by emergency managers in 10 states, 40 countries, and one Tribal Nation.
IEM was awarded a five-year BPA with FEMA to continue working to further CSEPP initiatives between 2000 and 2004. During this time IEM was contracted to develop a secure website to facilitate communication and information-sharing among CSEPP planners nationwide who work in different jurisdictions. The website IEM created now has over 1,000 active users who use it as their primary source of CSEPP information. IEM also developed a demonstration version of an interactive computer-based “game” designed to illustrate the effects of different protective action decisions in a CSEPP emergency to citizens in the Madison County, KY, CSEPP community.

FEMA awarded IEM a second five-year BPA from 2005-2011. IEM was asked to provide CSEPP technical and analytical studies, risk assessments, support for development of programmatic guidance and preparation of reports to Congress. IEM was required to evaluate the Oregon CSEPP community’s readiness in the event of a depot incident. IEM also assisted in the planning and execution of regular readiness exercises and supported pre-exercise meetings. IEM’s work for CSEPP has been recognized on multiple levels. In 2004, FEMA and IEM received a Profiles in Innovation Award for Emergency Preparedness and Response Excellence from GOVSEC (Government Security Expo and Conference). IEM continues to work with FEMA to increase preparedness and achieve measurable results.


QEM uses the information gathered from conducting different scenarios to calculate the risk and impact of implementing different risk-reducing strategies. It pinpoints the actions that are the most effective at reducing risk across a wide spectrum of potential events. QEM allows clients to know the best way to allocate funds and bridge gaps in preparedness without spending thousands of dollars to implement ideas that cannot work.

QEM’s methodology has been applied to hundreds of IEM projects, such as readiness assessments, chemical plant mitigation studies, protective action analyses, and hurricane evacuation planning. The U.S. Army and FEMA have repeatedly used QEM technology to assess strategies to protect citizens in case of an accidental release of chemical agents. DOD’s Defense Threat Reduction Agency (DTRA) also utilized QEM to quantify the effectiveness of various chemical defense systems. The software continues to provide valuable solutions to clients.